Return & Replacement Policy
Effective
Report a problem
Request an eligible return or replacement within 7 days of delivery. Email support if an item arrives damaged, defective, incorrect or differs from its description. Include your order number and a description of the issue. Photos can help us assess it.
Approval and packaging
Contact support before sending an item back. Keep the item, packaging and accessories where possible. We will explain eligibility, return instructions and who arranges and pays for shipping based on the issue and applicable rights.
Replacements and exclusions
Replacements depend on eligibility and replacement stock. Any item-specific limits on voluntary returns must be disclosed before purchase and apply only where permitted by law. Your statutory remedies for defective, misdescribed or otherwise nonconforming goods remain available.